We currently ship all our parcels by Royal Mail Parcelforce to UK destinations only. We have a minimum order value of £5.00 for all areas except Isle of Man, Jersey and Guernsey whereby the minimum order value is £25.00 (due to additional admin involved). International customers are welcome to use a freight forwarder.

Book Packaging

For orders that include only books, with at least one hardback, and no other items and up to a certain size we will use a ColomPac branded extra strong book wrap. These are made of high-quality cardboard to offer better protection and come with a self-seal strip. They are also environmentally friendly and 100% recyclable. These book wraps are the best on the market available to us and come in at around four times the cost of a standard book wrap. For hardback book orders they are the only book wrap type we'll use.

For orders that include only softback books and no other items and up to a certain size we will use an unbranded standard strength book wrap or card backed envelope. With either book wrap, bubble wrap is used at our discretion as these wraps are designed to fit and hold your book snug and tight and bubble wrap can cause the book wrap to bulge or not seal correctly.

For all other types of orders, including mixed item orders, or book orders too large to fit into the book wraps above, we will box up your order. We may use brand new or recycled packaging. For larger and heavier size orders we will use bubble wrap and other packing materials to protect your items. Getting your order safely to you is paramount to us and that's why we use the most expensive strongest book wraps available to us and choose only Parcelforce as our courier (their track record for safely delivering our books and items has proven consistantly better than that of other couriers).

Eco Friendly

At Dungeonland we embrace sustainability with your packaging. We use eco friendly brown tape to seal your box. Made from natural brown paper, it not only offers eco packaging but is shipped to us in a paper wrap so no plastic is used at any stage. Our book wraps are also environmentally friendly and 100% recyclable. These are shipped in Parcelforce branded mailer bags which contain 84% recycled content. Information on how to recycle your Parcelforce bag is included on each bag we send out. The card boxes and bubble wrap we use are typically recycled from previously used packaging or we purchase in 'one time used' card boxes. We do not purchase in any other packaging types though we may have old packaging around that our books have been delivered to us in, and we may recycle this and use it up at times.

New with Dinks

Sometimes Dungeonland may receive brand new stock from suppliers that arrives with damage, but we are unable to return. These are usually in the form of dinks, or indentations, and generally to the corners or spine of a book or an items outer packaging. These items are otherwise complete and perfectly suitable for use. These may be sold on our website and are a suitable bargain for customers that intend to use the book, but not suitable for customers that would like to store the book as part of a pristine collection. Where they are advertised on our website, they will be clearly marked as new (with dinks) and will have a discount on them usually ranging from 15 - 20% off. These items are exempt from being returned as faulty damaged products due to being advertised as already having dink damage to them. To see an example of what a typical dink may look like click here.